# Jets.com - Complete Documentation

> Jets.com is a premier private jet charter company offering flexible aviation solutions including Jet Cards, on-demand charter flights, and BluShare aircraft co-ownership. With over 16 years of expertise in private aviation, we provide guaranteed availability, transparent pricing, and access to a diverse fleet worldwide.

## Company Overview

**Established:** 2008  
**Headquarters:** New York, NY
**Additional Offices:** Boston, Boca Raton, London, Long Island, São Paulo  
**Phone:** +1 866.631.0875  
**Website:** https://jets.com  
**Tagline:** "The Sky Is Yours"  
**Mission:** "We Set Out To Make Private Aviation Better"

Jets.com operates as an air charter broker (Dem Jet Inc dba Jets.com) and arranges flights on behalf of clients, acting as an "Authorized Agent." We contract exclusively with FAR Part 135 Direct Air Carriers and their foreign Civil Aviation Authority (CAA) equivalents that operate and exercise full operational control over flights.

## Company History & Milestones

### Foundation and Early Years
**2008:** Originally founded as Concord Jets by three industry trailblazers in Manhattan, NYC. The company completed its first transatlantic journey to Italy, establishing its commitment to international private aviation.

**2009:** Acquired the signature URL Jets.com, officially rebranded, and launched the revolutionary all-inclusive Jet Card program.

### Growth and Innovation Period
**2012:** Dan Satterlund joined as Chief Operating Officer, launched the Boston office, and spearheaded the creation of an in-house scheduling department.

**2013:** Introduced the All-Access Jet Card, an industry-first innovation that redefined flexibility and pricing transparency in private aviation.

**2016:** Surpassed 500 Jet Card clients, demonstrating growing trust and market acceptance.

**2017:** Captain Bob Archibald, with over 35 years of aviation experience, joined as Chief Safety Officer to expand in-house safety operations.

### Major Expansion Phase
**2020:** Opened third office in Boca Raton, Florida; surpassed 1,000 Jet Card clients; launched dedicated Cargo Department in Long Island, New York.

**2021:** Earned Wyvern Certified Broker status and acquired Part 135 operator Private Jet Center (PJC), significantly expanding fleet capabilities.

**2022:** Launched new hubs in Brazil, London, and California; earned prestigious ARGUS Certified Broker status; added 10 aircraft to fleet through PJC acquisition.

**2024:** Record-breaking year with 7,400+ flights completed while expanding technology, marketing, and operations teams.

**2025:** Launched BluShare, the company's first aircraft co-ownership program in partnership with Private Jet Center (PJC).

## Leadership & Executive Team

### Founding Team

**Edgar Alacan - Co-Founder**
- **Background:** Nearly 20 years in private aviation leadership
- **Role:** Co-founder of Jets.com (2008) and co-owner of Private Jet Center (PJC) since 2021
- **Philosophy:** Making every guest feel like family and every flight memorable
- **Languages:** Fluent in Spanish and Italian
- **Location:** Brooklyn native, splits time between NYC headquarters and South Florida offices
- **Focus:** High-touch service, rigorous safety standards, and long-term client relationships

**Manni Scarso - Co-Founder**
- **Background:** Nearly 20 years in private aviation
- **Role:** Co-founder of Jets.com and owner of Private Jet Center (PJC)
- **Philosophy:** Private aviation should be effortless, dependable, and personalized
- **Location:** Based at NYC headquarters
- **Personal Mission:** Co-founder of Pietro's Fight nonprofit for Duchenne Muscular Dystrophy research
- **Focus:** Collaboration between Jets.com and PJC for unified client experience

**Damian Klinger - Co-Founder**
- **Background:** Nearly two decades in private aviation and ownership
- **Role:** Co-founder of Jets.com and co-owner of Private Jet Center (PJC) since 2021
- **Innovation:** Led development of industry-first All Access Jet Card program
- **Philosophy:** Private aviation should be straightforward, flexible, and consistent
- **Expertise:** Aviation regulations, safety standards, and negotiation
- **Location:** Based at NYC headquarters
- **Focus:** Team development, open communication, and exceptional client experiences

### Executive Leadership Team

**Dan Satterlund - Chief Operating Officer**
- Joined Jets.com in 2012
- Launched the Boston office
- Spearheaded creation of in-house scheduling department
- Oversees daily operations and operational excellence

**Monique Sofo - Chief Marketing Officer**
- Leads marketing strategy and brand development
- Oversees customer acquisition and brand messaging
- Drives digital marketing and customer engagement initiatives

**Steven Aponte - Chief Financial Officer**
- Manages financial strategy and operations
- Oversees corporate finance and business development
- Ensures financial stability and growth planning

**Chhay Chhun - Chief Technology Officer**
- Leads technology strategy and innovation
- Oversees digital platform development
- Manages IT infrastructure and technological advancement

**Vincent Kavanagh - Executive Vice President of Sales**
- Leads sales strategy and client acquisition
- Manages sales team and performance
- Focuses on revenue growth and client relationships

**Robert "Bob" Archibald - Chief Safety Officer**
- **Background:** Over 35 years of aviation experience
- Joined Jets.com in 2017
- Oversees all safety operations and protocols
- Ensures compliance with industry safety standards
- Manages Jets.com's Assured Safety Program

## Company Statistics & Achievements

- **16+ Years in Business:** Delivering seamless private aviation since 2008
- **7,400+ Flights:** Completed in last 12 months (2024)
- **High Client Retention Rate:** Testament to trust and service quality
- **100% Safety Commitment:** All flights meet top industry standards
- **50+ Aviation Experts:** Team with average of 11 years industry experience
- **1,000+ Active Clients:** Trusted by discerning clients worldwide
- **Global Presence:** Offices in NYC, Boston, Boca Raton, London, Long Island, and São Paulo

## Company Culture & Employee Benefits

### Workplace Culture
Jets.com fosters a supportive, collaborative, family-like culture where employees are treated as visionaries who shape the future of private aviation. The company emphasizes:
- Dynamic and innovative team environment
- High-energy, collaborative atmosphere
- Family-like connections between colleagues and clients
- Team-building activities and supportive culture
- Professional growth and development opportunities

### Employee Benefits
- **Generous Paid Time Off:** Flexible time off policy for work-life balance
- **Financial Security:** Robust 401(k) match program and employer-contributed medical benefits
- **Professional Growth:** Unlimited opportunities to learn and work alongside industry leaders
- **Safety & Quality Focus:** Leading company culture prioritizing safety and quality
- **Equal Opportunity Employer:** Committed to cultivating a vibrant, supportive workplace

### Employee Testimonials
- **Josh D. (Senior Private Aviation Executive):** "Working at Jets.com HQ is exciting! The energy is high, everyone is treated like family, and every day brings a challenge."
- **Vincent V. (Private Aviation Expert):** "At Jets.com, we've moved beyond building friendships—we've fostered a family-like connection with clients and colleagues."
- **Giovanni C. (Senior Private Aviation Executive):** "I've been with Jets.com for over three years. Working directly with clients and ensuring top service has been truly invaluable."
- **Myles S. (Senior Private Aviation Executive):** "Since joining Jets.com in 2020, I've experienced its supportive, collaborative culture. Teamwork and innovation fuel our success."

### Current Opportunities
Jets.com actively seeks dedicated professionals across multiple departments:
- Flight Operations Specialists (Norwell, MA)
- Client Services Specialists (New York, NY and Boca Raton, FL)
- Various positions across technology, marketing, and operations teams

## The Sky Is Yours Foundation - Social Impact & Philanthropy

**URL:** https://jets.com/sky-is-yours  
**Mission:** "Giving Hope, One Flight at a Time"

### Foundation Overview
The Sky Is Yours Foundation is Jets.com's charitable initiative dedicated to helping children with serious illnesses and their families during their most challenging times. The foundation provides financial support, treatment resources, and travel assistance to families facing childhood medical crises.

### Personal Inspiration & Founding Story
The foundation was inspired by Co-founder Manni Scarso's personal experience when his son was diagnosed with Duchenne Muscular Dystrophy. This deeply personal mission drives the company's commitment to supporting families facing similar challenges.

**Manni Scarso's Statement:**
*"When my son was diagnosed with Duchenne Muscular Dystrophy, I knew we had a fight ahead of us, but I also knew we wouldn't back down. As I worked to get him the best care possible, I saw how many other families were in the same position, doing everything they could but still needing more support. That's why we started The Sky Is Yours Foundation, to do our part in helping families navigate this journey and access the care and resources they need."*

### Funding Model
**Sustainable Giving:** With every Access Pass Jet Card purchase, a portion is automatically allocated to The Sky Is Yours Foundation, creating a sustainable funding model that grows with Jets.com's business success.

### Foundation Values & Approach

**Honor:** Supporting families in their hardest moments  
**Inspire:** Bringing hope to families through travel assistance  
**Care:** Providing direct financial support for medical expenses  
**Empower:** Amplifying impact through partnerships with charities and community organizations

### Services & Support Programs

**Treatment Support:**
- Specialized care assistance for childhood illnesses
- Emotional support and counseling services
- Navigation assistance for complex medical systems
- Connection to specialized medical resources

**Financial Assistance:**
- Direct financial aid for medical bills and treatment costs
- Living expense support during treatment periods
- Mortgage and bill payment assistance
- Emergency financial relief for families in crisis

**Essential Resources:**
- Food and clothing assistance
- Educational support and resources
- Support group connections
- Access to vital family services

**Travel and Dream Flights:**
- Transportation to vital medical care facilities
- Dream flights creating unforgettable memories for children
- Family travel assistance for treatment access
- Special experiences during difficult times

### Real Impact - Case Study: The Comeau Family
**Background:** Russell Comeau faces ongoing medical challenges requiring constant specialized care. When his mother Shay was diagnosed with breast cancer, father Matt became the sole caregiver and was unable to work.

**Foundation Support:** The Sky Is Yours Foundation provided critical financial support, allowing the family to focus on Russell's health and their well-being during this challenging period.

**Family Testimonial:** *"Your support has been an enormous help, giving us peace of mind when it comes to mortgage and bills. We are beyond grateful for this generosity."* - The Comeau Family

### Partnership & Community Approach
The foundation amplifies its impact through strategic partnerships with established charities and community organizations, ensuring comprehensive support networks for families in need.

### Contact & Involvement
**How to Support:** Every Access Pass Jet Card purchase automatically contributes to the foundation's mission
**Direct Impact:** Customers can feel confident that their business directly supports families facing childhood medical challenges

## Core Service Offerings

### 1. Access Pass & Access + Jet Cards
**URL:** https://jets.com/jet-cards

Jets.com offers two distinct Jet Card programs - the Access Pass and Access + - providing prepaid, fixed-rate private jet access with guaranteed availability 365 days a year.

**Access Pass (Starting at 25 flight hours):**
- Fixed hourly rates in your preferred cabin class
- Rates locked-in for the life of the Jet Card
- Upgrade or downsize cabin classes without penalty until funds are exhausted
- Hours never expire
- No membership fees or long-term commitments

**Access + (Starting at $400,000):**
- Fixed hourly rates across ALL cabin sizes for life of the card
- Switch freely between cabin sizes at the same locked-in rates
- No penalty for changing aircraft types
- Perfect for travelers with varying trip requirements
- Maximum flexibility without compromise

**Universal Benefits for Both Cards:**
- Guaranteed aircraft availability 24/7, 365 days a year
- No blackout dates
- All-inclusive pricing with no hidden fees
- No taxi-time charges (hours deducted takeoff to touchdown)
- Dedicated private aviation advisor
- 72-hour advance notice for domestic flights
- International travel available to select destinations

### 2. Charter Flights
**URL:** https://jets.com/charter

On-demand private jet charter services offering:
- **Flexible Aircraft Availability:** Last-minute or advance bookings
- **All-Inclusive Pricing:** No hidden fees or surprise costs
- **Premium Fleet Access:** Light to Heavy jets for any mission
- **24/7 Support:** Direct line to dedicated Private Aviation Advisors
- **Group Solutions:** Corporate retreats, music tours, and large groups
- Seamless booking process
- Transparent pricing structure

### 3. BluShare Aircraft Co-Ownership
**URL:** https://jets.com/blu-share

Simplified aircraft co-ownership program featuring:
- Expert aircraft management
- Shared ownership benefits
- Professional maintenance oversight
- Reduced operational complexity
- Access to premium aircraft
- Cost-effective luxury travel solution

## Aircraft Fleet Categories

### Light Jets
**Overview:** Light Jets deliver exceptional convenience for shorter trips, seating up to seven passengers. They feature compact interiors, in-flight entertainment, and access to regional airports.

**General Specifications:**
- **Capacity:** Up to 7 passengers
- **Baggage Capacity:** 50-75 cubic feet
- **Average Speed:** 378-518 mph
- **Flight Time:** Up to 3 hours
- **Cabin Height:** 4'7" - 4'9"
- **Cabin Width:** 4'8" - 5'1"

**Key Features:**
- Perfect for trips under 4 hours
- Access to smaller airports and hard-to-reach destinations
- Essential amenities including enclosed lavatory, video screens, and stereo
- Cost-effective option for both business and leisure

**Specific Aircraft Available:**

**Hawker 400XP**
- **Cruising Speed:** 475-518 mph
- **Range:** Up to 3 hours
- **Cabin Size:** 4.9 ft(H) x 4.8 ft(W) x 15.6 ft(L)
- **Key Feature:** Features a spacious, flat-floor cabin for enhanced passenger comfort in a Light Jet
- **Details:** Offers 305 cubic feet of cabin space with more head and shoulder room than most aircraft in its class

**Embraer Phenom 300**
- **Cruising Speed:** 450-520 mph
- **Range:** Up to 3 hours
- **Cabin Size:** 4.9 ft(H) x 5.1 ft(W) x 17.2 ft(L)
- **Key Feature:** Offers a spacious, elegantly designed cabin for comfortable in-flight experience
- **Details:** Premier Light Jet with up to five feet of headroom, seating up to nine passengers

**Citation CJ3**
- **Cruising Speed:** 378 mph
- **Range:** Up to 3 hours
- **Cabin Size:** 4.7 ft(H) x 4.8 ft(W) x 15.6 ft(L)
- **Key Feature:** Offers the longest range of any Light Jet as well as the largest luggage compartment
- **Details:** Part of Citation CJ Family, combining reliability, speed, and efficiency for short to mid-range flights

### Mid-Size Jets
**Overview:** Mid-Size Jets combine superior range, comfort, and capacity for up to eight passengers. With cruising speeds of 420-500 mph, ideal for trips of up to five hours.

**General Specifications:**
- **Capacity:** Up to 8 passengers
- **Baggage Capacity:** 50-90 cubic feet
- **Average Speed:** 422-515 mph
- **Flight Time:** Up to 5 hours
- **Cabin Height:** 4'9" - 6'0"
- **Cabin Width:** 5'1" - 6'4"

**Key Features:**
- Perfect for mid-range trips (3-5 hours, 1,500-3,000 miles)
- Spacious cabin with room to stand and relax
- Premium amenities including private lavatories, refreshment centers, and entertainment systems
- Access to smaller regional airports

**Specific Aircraft Available:**

**Citation Latitude**
- **Cruising Speed:** 452 mph
- **Range:** Up to 5 hours
- **Cabin Size:** 6 ft(H) x 6.4 ft(W) x 21.16 ft(L)
- **Key Feature:** Wide-body aircraft perfect for coast-to-coast trips with stand-up cabin and spacious luggage compartment
- **Details:** Sophisticated Mid-Size Jet seating up to nine passengers with six feet of stand-up headroom

**Citation XLS**
- **Cruising Speed:** 422 mph
- **Range:** Up to 4 hours
- **Cabin Size:** 5.7 ft(H) x 5.5 ft(W) x 18.5 ft(L)
- **Key Feature:** Ideal for short to medium distance trips with spacious external luggage compartment
- **Details:** One of the most popular Mid-Size Jets with stand-up height seating for up to eight passengers

**Hawker 900XP**
- **Cruising Speed:** 460-515 mph
- **Range:** 4-5 hours
- **Cabin Size:** 5.8 ft(H) x 6 ft(W) x 21.3 ft(L)
- **Key Feature:** Offers exceptional range and fuel efficiency, making it top choice for longer trips
- **Details:** Known as "the boardroom in the sky" with more headroom than any other Mid-Size Jet

**Lear 60XR**
- **Cruising Speed:** 475-520 mph
- **Range:** 4-5 hours
- **Cabin Size:** 5.7 ft(H) x 5.9 ft(W) x 17.7 ft(L)
- **Key Feature:** Delivers one of the fastest cruise speeds in the Mid-Size Jet category
- **Details:** High-performance aircraft designed for speed, comfort, and efficiency

### Super-Mid Jets
**Overview:** Super-Mid Size Jets offer unparalleled luxury, comfort, and performance for up to nine passengers with spacious cabins, full-service galleys, and standing headroom.

**General Specifications:**
- **Capacity:** Up to 9 passengers
- **Baggage Capacity:** 80-130 cubic feet
- **Average Speed:** 547-605 mph
- **Flight Time:** Up to 7 hours
- **Cabin Height:** 5'7" - 6'3"
- **Cabin Width:** 5'6" - 7'2"

**Key Features:**
- Extended range with speed and comfort
- Standing headroom and seating for 9 passengers
- Premium amenities including full-service galleys, leather seating, retractable workstations
- Heavy Jet luxury with smaller jet affordability
- Access to baggage during flight

**Specific Aircraft Available:**

**Citation Longitude**
- **Cruising Speed:** 548 mph
- **Range:** Up to 7 hours (3,500 nautical miles)
- **Cabin Size:** 6 ft(H) x 6.4 ft(W) x 25.2 ft(L)
- **Key Feature:** Features the quietest cabin in its class with coast-to-coast range
- **Details:** Combines cutting-edge technology with superior comfort, seating up to ten passengers

**Citation X**
- **Cruising Speed:** 535-605 mph (top speed Mach 0.92)
- **Range:** Up to 7 hours
- **Cabin Size:** 5.7 ft(H) x 5.6 ft(W) x 23.9 ft(L)
- **Key Feature:** Holds the title as one of the fastest private jets while not compromising on comfort
- **Details:** Powered by two Rolls-Royce turbofan engines with fully reclining seats and superior soundproofing

**Challenger 350**
- **Cruising Speed:** 547 mph
- **Range:** Up to 7 hours (3,450 nautical miles)
- **Cabin Size:** 6 ft(H) x 7.2 ft(W) x 25.2 ft(L)
- **Key Feature:** Offers luxurious, flat-floor cabin with best-in-class range for Super Mid-Size Jets
- **Details:** Sets the benchmark for Super-Mid Size Jets with outstanding performance and versatility

**Gulfstream G280**
- **Cruising Speed:** 495-541 mph
- **Range:** Up to 7 hours (3,600 nautical miles)
- **Cabin Size:** 6.3 ft(H) x 7.2 ft(W) x 24.5 ft(L)
- **Key Feature:** Provides exceptional performance and best-in-class fuel efficiency
- **Details:** Offers impressive performance and luxury with plush seating and advanced amenities

### Heavy Jets
**Overview:** Heavy Jets offer unmatched luxury and spacious accommodations for up to 16 passengers on long-haul trips, providing the highest level of service for longer flights.

**General Specifications:**
- **Capacity:** Up to 16 passengers
- **Range:** 3,400-7,700 nautical miles
- **Flight Time:** Up to 13 hours
- **Long-Range Capability:** 4,000+ miles for cross-country and international flights

**Key Features:**
- Unmatched luxury and space for large groups
- Multiple cabin zones with private suites
- Exceptional amenities including fine dining, high-speed Wi-Fi, state-of-the-art entertainment
- Full-service in-flight concierge
- Advanced technology with dedicated flight crews
- Maximum comfort for extended international flights
- Full galley and dining facilities
- Private sleeping areas

## Safety & Certifications

### Flawless Safety Record & Industry Leadership
Jets.com maintains a **flawless safety record** with prestigious ARGUS and Wyvern certifications, setting new benchmarks in private aviation safety through exclusive partnerships with the industry's top-rated operators.

### Elite Industry Certifications
- **ARGUS Charter Broker Certification:** One of only 15 firms globally with this prestigious certification
- **Wyvern's Elite Broker Certification:** One of only five firms in the U.S. to achieve this elite status
- **Industry Recognition:** Setting new standards for safety in private aviation
- **Global Leadership:** Among the most trusted names in charter broker safety worldwide

### Jets.com Assured Safety Program
**Proprietary Advanced Risk-Assessment System:**
- Comprehensive evaluation of pilots, aircraft, and flight conditions
- Top-tier safety assurance at every stage of the journey
- Continuous monitoring and assessment protocols
- Industry-leading maintenance and operational standards

**Operator Requirements:**
- **FAA Part 135 Certified Operators Only:** Exclusively work with operators who exceed safety standards
- **ARGUS Gold, Gold Plus, Platinum, or Platinum Elite ratings**
- **Wyvern Registered with Validated SMS certification**
- Rigorous vetting of every aircraft and pilot
- Regular safety audits and comprehensive inspections
- Thorough audits and continuous monitoring protocols

### Real-Time Safety Operations
**24/7 Global Operations Center:**
- Continuous oversight and monitoring of every flight
- Real-time flight optimization and routing adjustments
- On-the-fly adjustments for weather and operational conditions
- Seamless coordination and emergency response capabilities

**Flight Monitoring Protocols:**
- Perfect safety record maintained for over 15 years
- Real-time monitoring of all flights in progress
- Continuous safety oversight throughout journey
- Advanced tracking and communication systems

### Chief Safety Officer Leadership

**Captain Robert "Bob" Archibald - Chief Safety Officer**
- **Experience:** 38 years of distinguished aviation leadership
- **Flight Hours:** Over 24,000 flight hours across global routes
- **Expertise:** Complex operations oversight across global airspaces
- **Training Leadership:** Extensive training programs for both new and veteran pilots
- **Aircraft Expertise:** Mentoring flight crews on wide range of aircraft types
- **Safety Systems:** Developer of advanced safety systems protecting passengers
- **Industry Leadership:** Trusted leader in aviation with hands-on approach
- **Ongoing Oversight:** Active monitoring of safety trends with operators
- **Philosophy:** "Safety isn't just a standard—it's our foundation. Every aircraft, every crew, every flight is held to the highest level of scrutiny because our clients deserve nothing less."

**Captain Archibald's Role:**
- Ensures every Jets.com flight meets highest safety standards
- Develops and maintains industry-leading safety protocols
- Oversees broker safety program implementation
- Monitors and evaluates operator performance continuously
- Maintains direct oversight of all flight operations

### Safety Partnerships & Compliance
- **FAR Part 135 Compliance:** All operators maintain full operational control
- **International Standards:** Foreign Civil Aviation Authority (CAA) equivalent compliance
- **Operator Network:** Partnerships only with top-tier ARGUS and Wyvern-rated providers
- **Continuous Verification:** Ongoing audits and performance monitoring
- **Insurance Coverage:** Comprehensive coverage through all certified operators

### Technology & Innovation in Safety
- Advanced risk-assessment algorithms
- Real-time weather and operational monitoring
- Automated safety compliance tracking
- Digital flight oversight systems
- Continuous data analysis and improvement protocols

## Popular Destinations

Jets.com provides service to destinations worldwide, with popular routes including:

### Domestic Destinations
- **Aspen, Colorado** - Mountain resort destination
- **Dallas, Texas** - Business hub and gateway
- **Key West, Florida** - Tropical paradise
- **San Francisco, California** - Tech and business center
- **Martha's Vineyard** - Elite coastal destination
- **Napa Valley** - Wine country luxury
- **Jackson Hole** - Premier ski destination

### International Destinations
- **St. Barts** - Caribbean luxury
- **London** - European business center
- **Paris** - Cultural and business hub
- **Tokyo** - Asian gateway
- **Dubai** - Middle East luxury destination

## Pricing & Booking

### Pricing Structure
- **Transparent Pricing:** All-inclusive rates with no hidden fees
- **Fixed Hourly Rates:** Jet Card members enjoy locked-in pricing
- **Charter Quotes:** Custom pricing for on-demand flights
- **Group Rates:** Special pricing for large group travel

### What's Included
- Aircraft and crew
- Fuel costs
- Landing and parking fees
- Catering arrangements
- Ground transportation coordination
- 24/7 flight support
- Weather monitoring
- Flight plan filing

## Customer Support

### 24/7 Dedicated Support
- Direct access to Personal Aviation Advisors
- No call centers or 800 numbers
- Immediate assistance for changes or emergencies
- Pre-flight and in-flight support
- Post-flight follow-up

### Services Included
- Flight planning and coordination
- Weather monitoring and updates
- Catering arrangements
- Ground transportation
- Hotel and accommodation booking
- Itinerary management
- Last-minute changes and modifications

## Partnership Programs

### Strategic Brand Partnerships
**URL:** https://jets.com/partnerships

Jets.com specializes in creating personalized private travel experiences backed by exceptional service and deep industry expertise. Top-tier brands have chosen Jets.com as their preferred private aviation partner for exclusive client experiences.

**Signature Partnerships:**

**Bank of America Preferred Rewards Partnership**
- **Partnership Since:** 2021
- **Selection Process:** Handpicked by Bank of America to provide exclusive private jet services
- **Target Clients:** Diamond Honors Members
- **Service Level:** Unmatched luxury and convenience for world's most influential people
- **Exclusivity:** Premium financial services partnership providing elevated travel experiences

**Grey Oaks Country Club Partnership**
- **Location:** Naples, Florida
- **Service:** Exclusive private jet experience for club members
- **Benefits:** Unmatched luxury, value, and convenience
- **Target:** Elite country club membership
- **Focus:** Premium lifestyle and travel enhancement

**Partnership Philosophy:**
Jets.com creates partnerships that deliver:
- **Personalized Private Travel Experiences:** Tailored to partner brand clients
- **Exceptional Personalized Service:** High-touch service matching brand standards
- **Deep Industry Expertise:** Aviation knowledge that enhances partner value propositions
- **Exclusive Access:** VIP perks and premium travel experiences
- **Luxury That Builds Loyalty:** Travel experiences that strengthen brand relationships

**Partnership Opportunities:**
- **Contact:** partnerships@jets.com
- **Focus:** Top-tier brands seeking exclusive private aviation solutions
- **Customization:** Tailored programs for partner client bases
- **Premium Positioning:** Luxury travel experiences that enhance brand value

### Broker Network Programs
- Comprehensive broker support program
- Access to Jets.com's fleet and services
- Marketing and sales support
- Training and certification programs

### Corporate Partnerships
- Custom aviation solutions for businesses
- Volume discount programs
- Dedicated account management
- Flexible payment terms
- Corporate travel policy integration

## Specialized Services

### Cargo Transport
**URL:** https://jets.com/cargo
- Time-sensitive freight delivery
- Specialized cargo handling
- International shipping solutions
- Custom logistics support

### Command Center - Mission Control
**URL:** https://jets.com/command-center

**Expert-Led Operations Team:**
Jets.com's Mission Control represents a unique advantage in private aviation - **more than half of the operations team are trained pilots** with real-world flight experience. This ensures expert decision-making that goes beyond standard logistics coordination.

**Operational Excellence:**
- **Pilot-Led Expertise:** Operations team with actual cockpit experience and flight dynamics knowledge
- **Real-World Application:** Team applies knowledge of air traffic control and real-time decision-making
- **Beyond Logistics:** Focus on flight operations, not just scheduling and coordination
- **Expert Oversight:** Decades of FAA compliance and flight operations experience

**24/7 Operations Capabilities:**
- **Real-Time Flight Monitoring:** Continuous tracking of every flight in progress
- **Dynamic Adjustments:** Real-time adjustments for weather and logistics challenges
- **Safety & Compliance:** Expert oversight ensuring highest safety protocols
- **Seamless Coordination:** From pre-flight planning to touchdown execution
- **Emergency Response:** Immediate response coordination when needed

**Mission Control Philosophy:**
*"A smooth flight starts long before takeoff. Behind every journey is expert coordination, precise planning, and an unwavering commitment to safety."* - Captain Bob Archibald, Chief Safety Officer

**Operational Advantages:**
- **Expert Decision-Making:** Pilot-trained staff understanding flight dynamics
- **Comprehensive Oversight:** Full picture perspective, not just schedule management
- **Intricate Coordination:** Every detail executed flawlessly from planning to landing
- **Safety-First Approach:** All operations guided by safety and efficiency principles
- **Personalized Service:** In-flight personalization and seamless experience coordination

## Technology & Innovation

### Booking Platform
- Online flight booking system
- Real-time aircraft availability
- Instant quote generation
- Mobile-optimized interface

### Fleet Management
- Advanced aircraft tracking
- Maintenance scheduling
- Performance monitoring
- Safety compliance tracking

## Competitive Advantages

1. **16+ Years of Experience** - Established leader in private aviation
2. **Perfect Safety Record** - Unblemished safety record since inception
3. **Guaranteed Availability** - No empty promises, guaranteed aircraft access
4. **Transparent Pricing** - No hidden fees or surprise charges
5. **24/7 Personal Support** - Direct access to aviation experts
6. **Diverse Fleet Access** - Light jets to heavy aircraft worldwide
7. **Rigorous Vetting** - Only work with top-tier, certified operators

## Contact Information

**Main Office:** +1 866.631.0875  
**Email:** Available through contact form at jets.com/contact  
**Social Media:**
- Instagram: https://www.instagram.com/jets.com_
- LinkedIn: https://www.linkedin.com/company/jets.com/
- Facebook: https://www.facebook.com/jetsdotcom
- TikTok: https://www.tiktok.com/@jets.com

## Legal & Compliance

**Operating Entity:** Dem Jet Inc dba Jets.com  
**Business Type:** Air Charter Broker  
**Regulatory Compliance:** FAR Part 135 through certified operators  
**Service Area:** Worldwide through vetted operator network

**Important Notice:** Jets.com is not a direct air carrier but arranges flights through certified Part 135 operators who maintain full operational control of all flights.

## Multilingual Services

- **English:** Primary language
- **Spanish:** Jets privados charters ejecutivos grupos y cargas
- **Portuguese:** Jatos privados fretamentos executivos grupos e cargas

## Recent News & Updates

**The Sunset Report - News and Updates**
Stay informed about the latest in private aviation through Jets.com's news center.

**Recent Company News:**
- **April 24, 2025:** "Leading Private Aviation Provider Jets.com Unveils New Jet Card Program, Website, and Brand Identity" - Announcement of refreshed brand identity, redesigned website, and reimagined Jet Card program marking an exciting new chapter for the company
- **March 1, 2025:** "Celebrating Women in Private Aviation Business" - Spotlighting three accomplished female Private Aviation Executives with over 50 years of combined experience and their insights on building successful careers in private aviation

**Content Topics:**
- Industry insights and trends
- Destination spotlights
- Aircraft reviews and comparisons
- Travel tips for private jet passengers
- Company news and updates
- Women in aviation leadership
- Brand evolution and innovation announcements